SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of elegas.pro (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of elegas.pro.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wow! This grinder is a dream come true. It's compact, efficient and delivers the perfect grind every time.👌
recommend 👍
Bought this little gem for my husband and he loves it! Says his morning coffee has never tasted better.
my mornings are now incomplete without the rich aroma of freshly ground coffee from this amazing grinder. love it!
This electric grinder fits perfectly in my tiny kitchen, yet does an impressive job grinding beans to perfection.
I've been a coffee enthusiast for years and I've tried countless grinders, but this Compact 48mm Conical Burr Electric Coffee Grinder is in a of its own. Despite its compact size, it delivers an exceptional grind every time. It's also incredibly easy to clean which is always a bonus!
The consistency of the grind from this compact machine is simply unmatched. Highly recommended!
i'm loving how easy it is to use and clean up after - no fuss, no mess 😊
I've tried other grinders before but none have delivered such consistent results as this one.
This gadget has made my life so much easier! Freshly ground coffee at home anytime I want? Yes please!
As someone who takes their morning coffee very seriously, I can't enough how much this grinder has improved my daily routine. The consistency of the grind is just perfect - not too coarse, not too fine. And being so powerful, it's surprisingly quiet! A fantastic purchase.
No more pre-ground coffee for me thanks to this powerful little machine.
It's been a few weeks since I got mine and let me tell you...I am impressed! The quality of grind is superb.
this grinder is a beast! it's small but grinds like a pro. best purchase this year.
This little gem of a grinder has brought the cafe experience right into my home kitchen! Its compact design fits perfectly on my counter without taking up too much space and yet it performs like a professional-grade machine. Definitely one of the best purchases I've made this year.
Finally, a compact grinder that doesn't compromise on performance. Great buy!
I love how easy it is to adjust the grind size with this electric grinder. Makes brewing coffee so much more fun!
My espresso shots have drastically improved since I started using this conical burr grinder.
I'm in love 😍
This 48mm grinder has made my mornings brighter with its perfect grind consistency! 👏👏
The first thing that struck me about this grinder was its sleek design - modern yet timeless. But once I started using it? Wow! The quality of the ground beans is phenomenal and truly elevates my homemade espresso shots to barista level!